Prasad Ramakrishnan

Prasad Ramakrishnan

Prasad Ramakrishnan, CIO, Freshworks.

Articles by: Prasad Ramakrishnan

Person using a phone and laptop in a cafe.

Behind the curtain: how IT pros can spot AI washing

By Prasad Ramakrishnan Published

The necessary factors for finding an AI solution that provides real value.

Casual man relax chatting with chatbot via mobile smart phone application

Chatbots raring to read the room: AI sentiment analysis

By Prasad Ramakrishnan Published

AI has created new opportunities for sentiment analysis, changing the customer service game.

A man controlling multiple apps against a city background.

Six ways to loosen purse strings for necessary investments

By Prasad Ramakrishnan Published

Prasad Ramakrishnan reveals how businesses can break into the future without breaking the bank.

Regulating AI without stifling innovation

Regulating AI without stifling innovation

By Prasad Ramakrishnan Published

Can AI grow unchecked, or does it need regulation to ensure its use for good?

Other versions of this page are available with specific content for the following regions: