Articles by Ritoban Mukherjee, Contributing Writer - Software

Ritoban Mukherjee is a tech and innovations journalist from West Bengal, India. These days, most of his work revolves around B2B software, such as AI website builders, VoIP platforms, and CRMs, among other things. He has also been published on Tom's Guide, Creative Bloq, IT Pro, Gizmodo, Quartz, and Mental Floss.

Articles by: Ritoban Mukherjee

What is an AI agent builder? And why should businesses consider using it?

By Ritoban Mukherjee Published 30 June 26

A plain-English guide to what AI agent builders are, how they work, and why more businesses are turning to them to automate real work, not just chat.

Chime CRM being used on a macbook in a modern office

Lofty CRM review 2026

By Ritoban Mukherjee Last updated 30 June 26

Review Lofty is a powerful real estate CRM with smart automation

Brivity CRM review 2026

By Ritoban Mukherjee Last updated 30 June 26

Brivity is a savvy real estate CRM for top agents

Microsoft Dynamics 365 CRM review 2026

By Ritoban Mukherjee Last updated 30 June 26

Microsoft Dynamics 365 is an AI-powered CRM for enterprise Microsoft 365 users

Sage CRM being used on a macbook pro in a modern office

Sage CRM review 2026

By Ritoban Mukherjee Last updated 29 June 26

Sage CRM is a dependable and scalable solution for growing businesses

Website screenshot of Constant Contact (February, 2025)

Lead Gen & CRM review 2026

By Ritoban Mukherjee Last updated 29 June 26

Review Lead Gen & CRM is where powerful marketing automation meets intuitive design

Screenshot of Salesmate CRM being used on a tablet

Salesmate CRM review 2026

By Ritoban Mukherjee Last updated 25 June 26

Review Salesmate CRM is a streamlined automation tool for sales-driven teams

I tested 5 tools for growing a plumbing business in 2026

By Ritoban Mukherjee Published 25 June 26

I tested five types of software built for plumbing businesses, covering scheduling, asset tracking, AI lead capture, accounting and staff training.

9 ways contractors can streamline processes in 2026

By Ritoban Mukherjee Published 25 June 26

Practical ways contractors can cut admin time and speed up payments as competition for skilled labor tightens in 2026.

screenshot of Nimble CRM on a desktop computer

Nimble CRM review 2026

By Ritoban Mukherjee Last updated 25 June 26

Nimble is a socially-savvy CRM for relationship-driven businesses

Capsule CRM being used in a modern office spacew

Capsule CRM review 2026

By Ritoban Mukherjee Last updated 25 June 26

Capsule CRM is an affordable but effective solution for growing businesses

HVAC engineer talking to a woman in her garage

How to pick HVAC field service management software in 2026

By Ritoban Mukherjee Published 25 June 26

A look at what separates HVAC field service software that earns its keep from tools that just add another screen to check.

HoneyBook CRM review 2026

By Ritoban Mukherjee Last updated 25 June 26

HoneyBook CRM provides streamlined client management for creative entrepreneurs

7 ways to grow your service business

By Ritoban Mukherjee Published 25 June 26

Seven practical strategies to help service businesses win more jobs and grow profitably in 2026.

How to pick commercial cleaning software in 2026

By Ritoban Mukherjee Published 25 June 26

A practical guide to choosing commercial cleaning software in 2026, covering scheduling, inspections, compliance, and client reporting tools.

Agile crm being used on laptop during a meeting

Agile CRM review 2026

By Ritoban Mukherjee Last updated 25 June 26

Agile is an all-in-one CRM with lots of features, but a poor UX

How to automate workflows using open-source AI agents

By Ritoban Mukherjee Published 22 June 26

One founder, one agent, one stack

Vibe coding guide: How to transition from AI generation to live deployment

By Ritoban Mukherjee Published 22 June 26

A practical guide to moving your AI-generated app from a working prototype to a secure, reliable product that real users can actually depend on.

ACT! CRM on a laptop computer in a bright office

ACT! CRM review 2026

By Ritoban Mukherjee Last updated 16 June 26

ACT! is a customizable CRM with various on-premise deployment options

SugarAI CRM review 2026

By Ritoban Mukherjee Last updated 16 June 26

SugarAI is a customizable CRM with strong automation-driven features

Creatio CRM Review 2026

By Ritoban Mukherjee Last updated 16 June 26

Creatio is a highly customizable no-code CRM for specialized businesses

Bitrix24 CRM review

By Ritoban Mukherjee Last updated 15 June 26

Review Bitrix24 CRM stands out for its comprehensive approach to business management. Even so, its learning curve is steep and made worse by the lack of a responsive live support system.

I tested the best eSIMs for international travel: these are my top recommendations for 2026

By Udita Choudhary Last updated 15 June 26

Going abroad? These are the best eSIMs for global travel we've tested, delivering reliable worldwide coverage.

Parallels virtual machine software review

By Ritoban Mukherjee Last updated 8 June 26

Polished Mac virtualization that still has to justify its price.

Microsoft Hyper-V/Windows Sandbox virtual machine software review

By Ritoban Mukherjee Last updated 8 June 26

A powerful Windows-native virtualization stack that trades polish for control and flexibility

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