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The end of SLAs: why experience is the new measure of IT success
By Maurice van den Driessche Published
SLAs can't capture the full picture — here's why experience is becoming IT's true success metric.

What banks already have that fintechs can't replicate in cross-border payments
By John Rodriguez Published
How banks can compete with wallet-native fintechs on cross-border payments.

Overcoming the biggest blocker to AI production
By Ev Kontsevoy Published
Outdated security models stall AI agents, requiring unified, zero-trust identity architectures to prevent catastrophic risks.

Tim Cook was the best Apple CEO for his time — John Ternus' tenure will be defined by AI
By Lance Ulanoff Published
From the Apple Watch to global growth and services, Cook built an Apple for the 21st century

How to solve agent sprawl
By Derek Thompson Published
While SaaS sprawl caught enterprises off guard, this time organizations have no excuse when it comes to Agent Sprawl, and need to put measures in place now to avoid repeating the same mistakes.

The three forces reshaping the future of enterprise SaaS
By Bill Wilson, Stuart Mears Published
For years, SaaS has enjoyed a comfortable position, but Agentic AI is changing that.

Shadow AI is a security problem, but the EU AI Act makes it a legal one
By Darren Williams Published
Employees at larger enterprises regularly feed corporate data into AI tools.

The AI layoff narrative is missing the real story
By Murad Salikhov Published
Fintech blames AI for layoffs, but the real story is cost-cutting, weak returns, and unproven innovation.
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